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Solution Realty Limited Liability Company
Privacy Policy
At SOLUTION REALTY, we value you as our client. We want you to trust us on how
we collect, use, share and protect information about you. The PRIVACY POLICY will
tell you:
- What Information Solution Realty Collects
- When The Information Will Be Collected
- How We Use or Share the Information
- How you will be in control of your information
What information about clients do we collect?
We receive and may store any information you enter on our website or give to our
website in any other way. For example, we collect information you provide when you
send us a question using our web forms, send us an e-mail or call us, or work with any
of our Realtors. This information may help us understand your unique and specific need
as a client. This information may include:
- Contact information (name, mailing address, phone number, e-mail address)
- Personal background (age, marriage status, race, ethnicity, language-spoken)
- Employment information (employer, occupation, salary)
- Personal Peferences (home style, wish list, vicinity, school disctict, price range)
It may also include any other personal or preference information you provide to us, or what you
submit about other people, for example, the name and address of a friend or relative.
If you provide us information about friends, family, relatives or others, or if others give us your
information, we will only use that information for the specific reason it was provided. Examples
include providing a friend's name and contact information who may be interested in talking to us.
We receive and store certain types of information when you perform certain interactions with our
website. For example, we use "cookies" like many other websites. Through "cookies" we obtain certain
types of information when your web browser accesses our website. There are utilities designed to
help you visit websites anonymously. Although we cannot provide you with a personalized experience
or certain services at our website if we cannot recognize you, we want you to be aware of the existance
of such tools.
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When do we collect information from you?
While taking advantage of the services available from us, we may ask that you provide personal
information. For example, we request personal information when you:
- Work with our Realtors
- Send a request using our online forms
- Purchase services from us
- Contact us with a question or concern
- Participate in online or offline survey
When submitting personal information through an online form, we will identify which fields are required
in order to fulfill your request.
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Do we share your information with others?
We do NOT sell or rent your information to third parties. However, we may need to share your
personal information with certain third parties such as our Realtors, service providers and other
representatives acting on our behalf for limited purposes. For example, we may share personal
information with third parties to perform services on our behalf such as:
- Getting pre-approve letter for mortgage loan
- Deliverying packages
- Scheduling property inspection on your behalf
- Conducting customer satisfaction survey
- Sending regular mail or e-mail on behalf of Solution Realty
The third parties with whom we conduct business are only authorized to use your information to
perform the service for which they were hired. As part of our agreement with them, they are required
to follow the privacy guidelines we provide them and to take reasonable measures to ensure your personal
information is secure.
From time to time, we may be required to share personal information in response to a valid court
order, subpoena, government investigation, or as otherwise required by law. We also reserve the right
to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.
We may share certain personal information when we believe that such release is reasonably necessary
to protect the rights, property and safety of others and ourselves. We may also transfer personal
information in the event of a corporate sale, merger, acquisition, dissolution or similar event.
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How can you control your personal information?
If your information we have is not accurate, or your personal information has changed (such as mailing
address), or you simply do not want us to hold your information anymore, you can inform us to correct, update or
remove information from our data repository. Just email us at
PrivacyManager@solution-realty.com and we will handle your request in 7 business days.
Your Acceptance of the Privacy Policy
By using Solution Realty web site, you signify your agreement to our Privacy Policy. IF YOU DO NOT AGREE WITH THIS
POLICY, PLEASE DO NOT USE THIS SITE. Your continued use of our site following the posting of changes to these terms
will mean you accept those changes.
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